| Individual and Family Plans | Contact Information |
|---|---|
| ACA (Health Reform) Education Hotline | (866) 427-7497 |
| New Enrollment | (866) 427-7497 |
| Member Customer Service | (888) 697-0683 |
| Away From Home Care® (away from home urgent care) | Call the toll free number on the back of your ID card |
| Plans | |
| Medicare Plans | (855) 204-5295 |
| Dental Plans | |
| Dental Customer Service | (888) 697-0683 |
| Dental Sales | (888) 697-0683 |
| Additional Contact Information | |
| Texas Department of Insurance | (800) 578-4677 |
| Blue Access for MembersSM (BAM) | bcbstx.com/member |
| Blue 365 Deals | (855) 511-BLUE |
| Membership Address | Blue Cross and Blue Shield of Texas |
| Claims Address | Blue Cross and Blue Shield of Texas P.O. Box 660044 Dallas, TX 75266-0044 |