Questions? Call 866-427-7497 (Mon. to Fri. 8 a.m. to 5 p.m.)

Helpful Contact Numbers

Individual and Family Plans Contact Information
ACA (Health Reform) Education Hotline (866) 427-7497
New Enrollment (866) 427-7497
Member Customer Service (888) 697-0683
Away From Home Care® (away from home urgent care) Call the toll free number on the back of your ID card
Medicare Plans (855) 204-5295
Dental Plans  
Dental Customer Service (888) 697-0683
Dental Sales (888) 697-0683
Additional Contact Information
Texas Department of Insurance (800) 578-4677
Blue Access for MembersSM (BAM)
Blue 365 Deals (855) 511-BLUE
Membership Address

Blue Cross and Blue Shield of Texas
Attn: Membership
P.O. Box 660819
Dallas, TX 75266-0819 

Claims Address Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044